Cloud Telephony

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Cloud Telephony

Cloud telephony allows the users to design, host and deploy their own automated telephone applications such as IVR, on the cloud. It enables and empowers any app developer to add telephony functionality to his/ her app. It delivers cloud applications to any phone, any place at any time. In cloud telephony any kind of telephony application can be added to any IT application, without having to deal with the complexity of technology. It's pretty simple to understand, use and create applications that allow you to make/ receive calls, transfer/ conference, play a welcome audio file or play an IVR with multiple menus, ask the caller to record a voice mail or use call back option. Cloud Telephony is perfect for businesses that want innovative phone solutions, or simply need to eliminate the costs, responsibilities, and risks of ownership of traditional premise-based phone systems. While offering much more flexibility than a traditional phone system, Cloud Telephony is quick, easy, and affordable for any size business..

Our Cloud Telephony Offerings:

Call BroadCast

Now broadcast your calls very efficiently using the power of cloud. Call broadcasting may be helpful for you when you want to advertise your product quickly or want to schedule a meeting, it helps you to manage such things very quickly and easy.

We also have Outbound Broadcast Dialer. Outbound Dialer (OBD) or Bulk Voice Call Service is a technology that automates bulk voice calls to mobile/telephone users and playing pre-recorded messages. Outbound dialer system or Bulk Voice Call Service can dial out the required set of phone numbers and play the recorded prompts (messages) and also gather touch-tone inputs from the end-users to measure the response of the bulk voice campaign. Outbound Dialer has been conceptualized based on latest technology trends to handle Bulk Voice call traffic for both inbound as well as outbound service models. Our platform provides state of the art functions required for Outbound Dialers with a modular and scalable architecture that can be customized to suit requirements of the enterprises.

Many of the modern day marketers have chosen voice broadcasting as a promotion medium to reach out to the large Indian audience in their regional language to create a personal touch. Moreover close to 90% of Indian population being non English speaking, marketers/enterprises choose bulk voice SMS or outbound dialer as a solution to reach them in their own language. Outbound dialer platform is strengthened with the wide array of features which range from retry mechanism for bulk voice calls.

Mobile Verification

Now verify your customers mobile using the power of cloud, a very fast and secure service to know your customers. You can also use these voice service with your customers in order to confirm your other product related queries.

Now these days it is very helpful service if you want to know the genuinity of your customer and utilize your delivery and product costs.

Cloud Call Center

Now you can start your call center service in a few hours using our cloud telephony. You just need a account and after that you can put your agents on it, and we will route all calls to your agents and they csn do their task. You will get all the related reporting and resources for your call center.

The simple scenerio is if you broadcast your promotion message then you will get a high traffic of voice call then you need some agents that can answer them and give your customers to a brief of your services. So to solve this problem you can use our cloud call center and stay connected with all of your customers.

Miss Call

You can also use a another way of marketing, polls and voting that is popular now a days. You can provide a number at your customer base and when they have call on this number we will capture their information and keep in database and provide you.

You can further prepare your reports and analytics based on this data or you can call and promote your business services on that numbers.

Click 2 Call

Click 2 Call is a very interesting service to interact with your clients quickly. Now never miss a your website visitor using our Click 2 Call application on your website. Using Click 2 Call API you can integrate it on your existing website and interact with your clients directly.

Your client will come on your website and enter their mobile number in give click 2 call box and click a button. After that we will initiate call on both ends and interconnect you with your client.